Information Notice Regarding the Protection and Processing of Personal Data
This Information Notice has been prepared by Artun Healthcare Consultancy ("Company"), acting as the data controller, in accordance with Law No. 6698 on the Protection of Personal Data ("KVKK"), to inform you, our valued users, about the processing of your personal data when you visit our website and use our services.
1. What Personal Data Do We Process?
When you visit our website or fill out forms, we collect and process the following personal data, either automatically or non-automatically:
- Identity Information: Name, surname.
- Contact Information: Email address, telephone number.
- Transaction Security Information: IP address, cookie information, traffic information.
- Health Information: (For applications submitted by the applicant or on behalf of the applicant) Health reports, test results, or similar personal health data submitted by you regarding your demand, diagnosis and treatment processes.
- Message Content: Text, request, or other information you submit to us through the contact form.
2. For What Purposes Do We Process Your Personal Data?
We process the personal data we collect for the following purposes:
- To respond to your requests, suggestions, and complaints received through your contact forms and to provide you with feedback.
- For Patients: To carry out the necessary processes for planning treatment processes, referring you to relevant healthcare institutions, and determining the most appropriate treatment.
- For Health Tourism Agencies: To initiate potential collaboration processes, submit offers, and enter into service agreements. In patient applications, to carry out the processes described above under the heading "For Patients."
- For Investor Companies: To evaluate partnership or investment opportunities and exchange information.
- To improve the functionality of our website, enhance the user experience, and analyze site traffic.
- To comply with relevant legislation and legal obligations.
3. With Whom and for What Purposes Do We Share Your Personal Data?
Your personal data may be shared to the extent necessary to achieve the purposes outlined above and in accordance with the conditions set forth in the Personal Data Protection Law.
- For Patients: Your personal data, including your health data, and the content of your messages are shared with authorized personnel at relevant healthcare institutions to provide the most appropriate service for your treatment.
- For Health Tourism Agencies: Your agency information and the content of your messages are shared with the healthcare institution you choose, or with whom we jointly agree, to evaluate potential collaborations and conclude agreements. If you apply for a patient, the patient's personal data, including health data, and message content are shared with the authorized persons of the relevant healthcare institutions in order to plan treatment processes and provide the most appropriate service.
- For Investor Companies: Information regarding your company is processed only by authorized individuals within our Company for the purpose of conducting investment and partnership discussions, and this data will not be shared with any other natural or legal person without your consent.
- For all application types: Your data may also be shared with domestic or international service providers from whom we receive technical support, such as website hosting, analytics tools, and email services.
4. Method and Legal Basis for Collecting Personal Data
Your personal data is collected through channels such as contact forms on our website, email, and telephone, with your explicit consent, or based on the legal grounds specified in Article 5 of the Law.
5. Your Rights Regarding Your Personal Data
Pursuant to Article 11 of the Personal Data Protection Law, you have the following rights regarding your personal data by contacting our Company:
- To learn whether your personal data has been processed.
- To request information about your personal data if it has been processed.
- To learn the purpose of processing your personal data and whether it is being used in accordance with its intended purpose.
- To request correction of your personal data if it is incomplete or inaccurate.
- To request the deletion or destruction of your personal data held by our Company under the conditions stipulated in the Law.
- To object to the analysis of processed data exclusively through automated systems, which may lead to a detrimental outcome.
To exercise these rights, you can contact us by sending an email to artunhcc@gmail.com along with your identification information.